What is the best course of action for Diane to take to improve her sales team's performance?

The best course of action to improve Diane's sales team's performance is to assertively express her demands and expectations. This approach is integral to transformational leadership, where clear communication of goals and expectations fosters a shared vision among team members. By articulating what is required from each team member, Diane ensures that everyone understands their roles and the standards expected of them. This not only provides clarity but also motivates team members to align their efforts with the overall objectives of the team.

When expectations are communicated assertively, it aids in establishing accountability. Team members are more likely to feel responsible for their contributions and strive to meet designated goals. This level of assertiveness helps cultivate a culture of transparency where team members can also voice their concerns or seek clarification, leading to a more engaged and motivated workforce.

The other options, while beneficial in various contexts, may not directly address performance in as effective a manner. Encouraging team bonding activities could enhance teamwork but does not specifically target the performance-related issues that Diane may be facing. Offering individual rewards is beneficial for motivation but might not create a cohesive team dynamic focused on collectively achieving higher sales. Implementing stricter performance reviews could create a climate of fear or anxiety, potentially stifling creativity and initiative among team members. Thus, assert