Which ability involves controlling one's emotions, such as refraining from yelling when angry?

The ability that involves controlling one's emotions, such as refraining from yelling when angry, is known as self-regulation. Self-regulation is a key component of emotional intelligence and refers specifically to the capacity to manage one's emotional responses and to remain calm and composed in challenging situations. This skill allows individuals to respond thoughtfully rather than react impulsively, which is particularly important in maintaining professional and interpersonal relationships.

In the context of transformational leadership, self-regulation enables leaders to create a stable and positive environment for their teams. Leaders who can manage their emotions effectively are more likely to inspire trust and motivate their followers. They can navigate stressful situations without compromising their integrity or the morale of their team, leading to better decision-making and overall team performance.

The other options, while related, do not specifically capture the essence of controlling one's emotions. Self-awareness involves recognizing and understanding one’s emotions, which is essential but differs from the regulatory aspect. Emotional intelligence encompasses both self-awareness and self-regulation, along with other skills like empathy, but does not pinpoint the specific ability to regulate emotions. Empathy is the ability to understand and share the feelings of others, which, while valuable, does not directly relate to handling one's own emotional responses.