Which leadership trait should Brittany improve based on her response to the paternity leave request?

The correct choice focuses on emotional intelligence, which is crucial for effective leadership, especially when addressing sensitive topics such as paternity leave. Improving emotional intelligence would enable Brittany to better understand and respond to the needs and feelings of her team members. This trait encompasses the ability to empathize with others, recognize their emotional states, and act accordingly to foster a supportive work environment.

In the context of a paternity leave request, an emotionally intelligent leader would not only consider the policy implications but also the personal impact on the employee, actively listening to their concerns and showing understanding. This can strengthen trust and loyalty within the team, promoting a culture of support and care.

Other traits, while beneficial in a broader sense, may not specifically address the nuances required in interpersonal situations involving personal matters. For instance, communication skills, although important, would be less effective without a strong empathetic foundation to guide the conversations. Technical expertise and strategic thinking are valuable in various contexts but are less relevant when focusing on personal employee interactions and the emotional landscape associated with them.